Cancellations & Rescheduling
We take pride in providing prompt service to all of our clients.
For all appointments we charge your card a non-refundable deposit of $100 towards your service price in order to reserve your appointment. This amount will be debited immediately upon booking and authorization. You must pay the remaining balance during your scheduled appointment.
We ask that you please reschedule or cancel your appointment at least 2 days (48 hours) before the beginning of your appointment. For your convenience you may contact us via email or phone to cancel or reschedule your service.
Due to the unexpected, there may be times when you need to reschedule your appointment. We do allow two reschedules of your service (made 48 hours prior to your appointment). After those two times, a new deposit will be requested and the original deposit is forfeited.
We do reserve the right to restrict scheduling for those who cancel in excess of the policy stated above.
NO EXCEPTIONS WILL BE MADE FOR THESE POLICIES
If less than 48 hour notice is given for a cancellation or reschedule, you will lose your deposit for your service and it will not be transferred to a later appointment.
*COVID-19 UPDATE: if you are experiencing symptoms please stay home and your deposit will transfer to a later appointment.
If you are a no-show, the full amount will be charged to your credit card. If you are a no-show for a free touch-up you will be charged the full amount of the touch up price booked.
We strive to stick to our schedule and respect our client’s time and we kindly ask that you do the same.
ABSOLUTELY NO REFUNDS will be given for ANY DEPOSIT or SERVICE.